Department/Team:

Tribe Mortgages NL

Description Department/Team:

Tribe Mortgages NL (Tribe Hypotheken Service) is an agile department with ambitious and End2End responsible teams (squads) working everyday on optimizing the customer journeys. Our purpose is to: Offer customers financial and emotional stability when purchasing their dream house and provide carefree living afterwards! Around 51% of ING NL’s assets are Dutch mortgages, therefore we are responsible for a very large part of ING’s profit! As a Service Tribe we design and implement all mortgage products and processes that ING is offering to our Dutch customers.

Location:

Virtual at home or if the latest Covid restrictions allow in Amsterdam Zuidoost, Haarlerbergpark (HBP)

Role Description:

Improving Monitoring and Alerting within the tribe Mortgages. We have a lot of tools and dashboards, but still no overview when something goes wrong in the chain. The assignment would involve looking at where we can standardize, improve and realize that, using what we have now.

In addition, I would like to further set up and update a diagram of the system chain of our tribe.

Description of the Work Setting: (e.g. working in a team or individually)

During the assignment you will work under supervision of one the IT Chapter Leads and experienced engineers. Although you are guided, you are also expected to show entrepreneurship and take the lead yourself when reaching out to others in the organization. You will be the only one working full time on the assignment.

Specific Knowledge/Skills Required:

Most important is your level of motivation for this assignment. If you like to step out of your comfort zone and like new technologies , you are probably a good fit!

Required skills are:

• Technological Savvy:  Understanding and utilizing technology to improve work processes.
• Customer (experimentation) orientation, ability to detail out the (business/user) value of use cases.
• Understanding of successful Monitoring tools and concepts
• Understanding of the Agile Software Development Lifecycle
• Software version control and quality

Competencies:

Which competencies will the student be able to develop during the project?

• Persuasiveness
• Problem Analysis and judgement
• Entrepreneurship
• Performance motivation
• Planning and Organizing
• Customer orientation
• Teamwork

Department/Team:

Tribe Mortgages NL/Cluster Welcome

Description Department/Team:

Tribe Mortgages NL (Tribe Hypotheken Service) is an agile department with ambitious and End2End responsible teams (squads) working everyday on optimizing the customer journeys. Our purpose is to: Offer customers financial and emotional stability when purchasing their dream house and provide carefree living afterwards! Around 51% of ING NL’s assets are Dutch mortgages, therefore we are responsible for a very large part of ING’s profit! As a Service Tribe we design and implement all mortgage products and processes that ING is offering to our Dutch customers.

Location:

Virtual at home or if the latest Covid restrictions allow, partly together with your squad in Amsterdam Zuidoost, Haarlerbergpark (HBP)

Role Description:

Your assignment will be focused on designing and developing an interactive training module/app that will simulate our Mortgage application system.

With this module/app we want to train new employees in the use of our mortgage application process and system.

You will be joining one of the Welcome squads were you will work on your project in an agile way of working.

Is that all new for you, don’t worry! In your team/cluster you collaborate with Customer Journey Experts and Engineers who can help you bringing your assignment to a successful end.

Your main task will be (under supervision of the IT Chapter Lead):

• Make a plan of approach for your assignment together with your Product Owner
• Collect the requirements from your stake holders (PO, User organization etc.) for the interactive training module/app, also think about the non-functional requirements and maintainability.
• Prioritize and determine the first slice hence Minimal Viable Product (MVP)
• Design and build a first version and be creative with that (e.g. include videos, an interactive chatbot for questions or other fancy stuff)!
• Give a presentation to your stakeholders and get your feedback.
• If you still have time left you can make a next version

Description of the Work Setting: (e.g. working in a team or individually)

During your time at the Mortgage Welcome cluster you will be part of a squad but you will have your own assignment responsibilities and deliverables within your squad. This means you will have full responsibility for ongoing work, planning of new work, stakeholder management and generating new ideas. Besides your own squad you will talk to Infra Departments and Customer Loyalty Teams.

Specific Knowledge/Skills Required:

Most important is your level of motivation for this assignment. If you like to step out of your comfort zone and like new technologies , you are probably a good fit!

Required skills are:

• Technological Savvy:  Understanding and utilizing technology to improve work processes.
• Customer (experimentation) orientation, ability to detail out the (business/user) value of use cases.
• Programming Experience with a Scripting and Compiled language (Javascript and Java for example, any other combination is also good)
• Understanding of the Agile Software Development Lifecycle
• Software version control and quality

Competencies:

Which competencies will the student be able to develop during the project?

Persuasiveness

•   Problem Analysis and judgement
•   Entrepreneurship
•   Performance motivation
•   Planning and Organizing
•   Customer orientation
•   Teamwork

Department/Team:

Tribe Mortgages NL/Cluster Inlife Management

Description Department/Team:

Tribe Mortgages NL (Tribe Hypotheken Service) is an agile department with ambitious and End2End responsible teams (squads) working everyday on optimizing the customer journeys. Our purpose is to: Offer customers financial and emotional stability when purchasing their dream house and provide carefree living afterwards! Around 51% of ING NL’s assets are Dutch mortgages, therefore we are responsible for a very large part of ING’s profit! As a Service Tribe we design and implement all mortgage products and processes that ING is offering to our Dutch customers.

Location:

Virtual at home or if the latest Covid restrictions allow in Amsterdam Zuidoost, Haarlerbergpark (HBP)

Role Description:

Your assignment would be to set up a panel of proficient engineers that can challenge the solutions from the teams and can provide guidance when needed. The panel should not slow down the development of new features but should result in more alignment of the architectural changes. The panel needs to be able to support the teams during ideation, design, implementation, execution and decommissioning of features. The panel should also be able to structure available information/knowledge about the IT landscape in terms of functional architecture, application architecture, data architecture and infrastructure. Known best practices can be captured in implementation patterns and be used to guide teams into the target IT landscape design.

Description of the Work Setting: (e.g. working in a team or individually)

During the assignment you will work together with experienced engineers and receive guidance by one of leading engineers. Although you are guided, you are also expected to show entrepreneurship and take the lead yourself when reaching out to others in the organization. You will be the only one working full time on the assignment.

Specific Knowledge/Skills Required:

Most important is your level of motivation for this assignment. If you like to step out of your comfort zone and like new technologies , you are probably a good fit!

Required skills are:

• Technological Savvy:  Understanding and utilizing technology to improve work processes.
• Customer (experimentation) orientation, ability to detail out the (business/user) value of use cases.
• Understanding of successful Architectural IT Concepts
• Understanding of the Agile Software Development Lifecycle
• Software version control and quality

Competencies:

Which competencies will the student be able to develop during the project?

• Persuasiveness
• Problem Analysis and judgement
• Entrepreneurship
• Performance motivation
• Planning and Organizing
• Customer orientation
• Teamwork

Over GLO Integration

GLO Integration is een onafhankelijke integratiespecialist met meer dan 20 jaar ervaring op het gebied van middleware, API management en big data. Vanuit ons kantoor in Utrecht werken wij met de meest vooruitstrevende technologieëen zoals MuleSoft, TIBCO en Splunk. Onze collega’s treden op als architecten, developers, beheerders en projectleiders binnen verschillende projecten voor grote en middelgrote bedrijven. We zijn een jong team en delen allemaal een passie voor IT-integratie!

Bij GLO Integration staat persoonlijke ontwikkeling centraal. Als team werken we samen om onze bedrijfswaarden uit te dragen: Ownership, Fun, Impact & Knowledge (OFIK). Er heerst een vriendschappelijke werksfeer. We organiseren graag gezellige (online) get-togethers zoals bier & pizza sessies en borrels. We hadden je graag uitgenodigd voor een potje tafelvoetbal, maar helaas moeten wij dit nu al een tijdje missen!

Wat is de opdracht?

De opdracht is een BPM casus van een groot winkelbedrijf in Nederland. Maak een BPM (Business Process Management) oplossing die de verplaatsing van personeel van winkels voor haar rekening neemt. Goedkeuring van de managers van de filialen en HR is vereist. Een BPMs en een ESB (Enterprise Service Bus) met bijbehorende DB worden aangereikt. Om de ESB en SOA (Service Oriented Architecture) te begrijpen, wordt er vooraf een 3ECTS vak aangeboden dat op hogescholen via E-learning wordt aangeboden als basis voor de casus. Is er geen kennis van BPMn en BPMs, dan wordt ook dat bijgebracht. Een alternatief is om i.p.v. van SOA, API-led op basis van REST te gebruiken. Bij deze opdracht wordt er niet geprogrammeerd, maar wel met modeleren een oplossing gerealiseerd. Dat noemen we ook wel composen (Citizen Developer).

Eén van onderstaande varianten wordt gebruikt om de implementatie van bovenstaande te realiseren: een BPM platform in combinatie met een ESB (Enterpise Service Bus).

·       Tibco AMX BPM + Tibco BW (SOA)

·       Bonitasoft + Tibco BW (SOA)

·       Bonitasoft + MuleSoft 4 (SOA of REST)

·       Bizagi + Tibco BW (SOA)

·       Bizagi + MuleSoft 4 (SOA of REST)

Wat moet je kunnen? 

·       Basiskennis SQL (een querry kunnen maken)

·       Database gebruik (foreign key, private key)

Wat ga je leren?

 ·       XML en XML Schema

·       (JMS) Messaging

·       BPMn & BPMs

·       SOAP & WSDL

·       (optioneel gebruik van API) RAML & REST & JSON & JSON Schema

·       Theorie omtrent SOA en API architectuur

Je zult bij de opdracht begeleid worden door HBO of WO opgeleide GLO collega's die vaak zelf als student ook bovenstaande casus gemaakt hebben.

Over GLO Integration

GLO Integration is een onafhankelijke integratiespecialist met meer dan 20 jaar ervaring op het gebied van middleware, API management en big data. Vanuit ons kantoor in Utrecht werken wij met de meest vooruitstrevende technologieëen zoals MuleSoft, TIBCO en Splunk. Onze collega’s treden op als architecten, developers, beheerders en projectleiders binnen verschillende projecten voor grote en middelgrote bedrijven. We zijn een jong team en delen allemaal een passie voor IT-integratie!

Bij GLO Integration staat persoonlijke ontwikkeling centraal. Als team werken we samen om onze bedrijfswaarden uit te dragen: Ownership, Fun, Impact & Knowledge (OFIK). Er heerst een vriendschappelijke werksfeer. We organiseren graag gezellige (online) get-togethers zoals bier & pizza sessies en borrels. We hadden je graag uitgenodigd voor een potje tafelvoetbal, maar helaas moeten wij dit nu al een tijdje missen!

Wat is de opdracht?

De opdracht is een casus waarbij met behulp van Middleware een fictieve webshop wordt gebouwd. Achter de webshop zit een retailer, een verlader die de gekochte waren aflevert en een partij die de financiele transacties afhandelt (fictief).

De webshop casus wordt zowel aangeboden op basis van TIBCO platform of alternatief op basis van MuleSoft. Bij deze opdracht wordt er niet geprogrammeeerd. Er wordt ook geen frontend gebouwd (er is geen UX - user experience). De webshop frontend wordt ingevuld door SOAP/WSDL of REST/RAML en er wordt bijvoorbeeld getest met SOAPUI of PostMan. De webshop casus bestaat uit een 11 tal usecases die volledig uitgewerkt dienen te worden. De webshop casus wordt volledig vanuit de Cloud aangeboden.

Wat moet je kunnen?

·       Basiskennis SQL (een querry kunnen maken)

·       Database gebruik (foreign key, private key)

Wat ga je leren?

·       UML sequence diagrams

·       Core competenties middleware

·       Enterprise Service Bus (ESB)

·       XML en XML Schema

·       JMS & rendezvous Messaging

·       SOAP & WSDL

·       (optioneel gebruik van API) RAML & REST & JSON & JSON Schema

·       Theorie omtrent SOA en API architectuur

Je zult bij de opdracht begeleid worden door HBO of WO opgeleide GLO collega's die vaak zelf als student ook bovenstaande casus gemaakt hebben.

About GLO Integration

GLO Integration is a specialist in providing services and (hybrid) integration solutions. GLO has over twenty years of experience in SOA, SaaS Integrations, APIs and SBR/XBRL. Our team consists of architects, business consultants and developers. Our expertise bridges multiple platforms, under which MuleSoft, TIBCO and Splunk. We are a young team of enthusiastic consultants and we all share a passion for IT integration!

Personal development is of great importance to GLO. Our company values are Ownership, Fun, Impact and Knowledge (OFIK). Our work environment is friendly, and we like to organize cozy (online) get-togethers such as beer & pizza sessions. Can you beat us at foosball?

The assignment

Helping with GLO infrastructure maintenance and development. This can differ in subject but may contain the following:

·       Windows server upgrades
Our current Windows Servers are running a mix of Windows versions. This needs migration to the latest available version, either 2016 or 2019 (compare pro's and con's).

·       Write a migration plan to find out what is needed for this operation and perform the migration

·       VMWare upgrades / migrations

·       Linux system administration

·       Enhancing update management for Windows and Linux (with Ansible and CI/CD solutions)

·       Enhancing logging / monitoring solutions (Nagios and Splunk)
You're going to make dashboards in Splunk to monitor our infrastructure. You can use our Check_MK (Nagios) server to gather metrics of the components.

·       Enhancing / maintaining backup solutions
Our current backup solution needs Improvement. You're going to write a migration plan and perform the migration.

·       Maintaining / configuring our Cisco network infrastructure
Our current Cisco network infrastructure is consisting of old and new hardware, with a lot of legacy configuration that needs cleaning. You could also research a way to configure and monitor the system through a Software Defined Network.

·       Enhancing security / configuring Host/Network Intrusion Detection/Prevention System
With our educational network and growing attack surface there is a need for an IDS/IPS system. For this assignment you're going to research the platforms to find one that is fitting for our organization. Install and position new acquired appliances of Ubiquity and potential other appliances (e.g. acquire a second hand F5 BIG IP device). Within this field one Assignment will be made the Main Subject of the internship.

Competences required

·       Strong network knowledge

·       Good understanding of Windows and Linux

·       Good understanding of security principles

Competences gained during the internship (training and self-study will be needed)

·       Vmware ESX

·       Cisco IOS

·       Broacde OS

·       Software defined networking (SDN)

·       Cisco ASA

·       Dell Server Hardware

·       NGNX

·       Nagios

·       Splunk

·       MySQL/ MariaDB

·       MS SQL

·       Patching

·       Nextcloud